Helping merchants create clearer, more connected customer moments
We help e-commerce merchants create clearer, more connected customer moments. From saying “thank you” in a way that feels genuine to making sure products are sent correctly and on time, everything we build is designed to strengthen the trust between merchants and their customers.
Our products reflect this mission. simplyFYI helps merchants show appreciation and set expectations with warmth and clarity. FillSpeed brings transparency to fulfillment, reducing uncertainty and giving customers confidence in every order. Together, they support the full spectrum of customer moments — the emotional ones, the operational ones, and everything in between.
We believe trust is earned one moment at a time. Our tools help merchants show up with clarity and care at every step, creating experiences that keep customers informed, appreciated, and coming back.
simplyFYI is a customer engagement platform in the cloud that makes it easy for PayPal merchants to automatically send branded and customized order confirmation emails every time a payment is received. simplyFYI captures and stores customer contact and transaction data and provides tools for merchants to analyze cutomers' buying patterns and re-engage with them intelligently in order to build long term customer loyalty.
As we evolve simplyFYI for the AI era, we’re expanding its original purpose beyond automated confirmations. The modernized platform will help merchants create clearer, more connected customer moments — from saying “thank you” with authenticity to ensuring products are sent correctly and on time. By combining intelligent insights with simple, human‑centered design, simplyFYI will continue to strengthen the trust between merchants and their customers in every step of the journey.
Please click here to access simplyFYI.
Note: We are not taking any new customers for the current version of simplyFYI. We will annouce the new version and open it up for new customers.
FillSpeed is a fulfillment intelligence platform that gives Shopify e‑commerce merchants real‑time visibility into how orders move through their workflow. It highlights bottlenecks, tracks progress across every step, and helps merchants ensure products are picked, packed, and sent correctly and on time. By turning operational data into clear, actionable insight, FillSpeed helps merchants reduce delays, prevent mistakes, and deliver a more reliable customer experience.
Click here to learn more about FillSpeed simplyFYI.
support@simplyfyi.com